FAQs
CUSTOMER SUPPLIED ARTWORK
PRINT READY FILE FORMATS ACCEPTED
The following print ready files should be provided in PDF format, with crop marks and bleeds built in. When submitting print ready files, please be sure to either package your file or outline all fonts and embed all linked images. We are PC based, so all MAC fonts need to be ‘outlined' in the native application.
For us to help build your art, we accept: .TIF, .EPS*, .AI*, .JPG, .JPEG, .INDD*, .SVG, and .PDF. We will help design your piece using your provided art, and send you a proof for review. All proofs must be approved in writing prior to production.
PROOF
Prices include processing one set of uploaded files and creating one digital proof (PDF). Once we receive your uploaded file(s), each file will be reviewed. If we have any questions or find errors, we will contact you.
RESOLUTION
A minimum of 300dpi (dot per inch) resolution is required for all file formats. Keep in mind, images designed for websites are done at a low screen resolution of 72dpi. Print images need to be created at a minimum of 300dpi for a quality image to be produced.
BLEED
Please build your press-ready digital files with a 0.25" bleed for most products that do not have a white border. For example, if you desire your finished product to be 4" x 6", please create a file that is 4.25" x 6.25", that contains crop marks at the 4" and 6". Please note that images exceeding desired finished size will be cut off. We will send you a PDF proof of your product at finished trim size to make sure all content you want included is included.
*If you are using these file types, you can attempt to make a PDF out of your document for use, or you can provide us the native file, fonts used (or list of them) and images, we will do our best to re-create it for you.